Situation Assessment & Process Design

How RESOLVE Can Help

At RESOLVE, we do situation assessments of all kinds, from a quick diagnosis to a structured study resulting in a report to the stakeholders. Regardless of the scale and issues involved, the principles are the same. Our basic premise is that all parties should feel they have something to gain from participating in a consensus building process, and that no one feels the process would harm their current standing or prospects for resolution of the issues. RESOLVE can help parties assess how the potential results of a negotiation or collaborative process would compare with their alternatives.

RESOLVE has conducted hundreds of feasibility assessment and process design projects (see examples). Our services include:

• Clarification of the desired goals and objectives of a consensus process
• Preparation of conflict assessment questions
• Identification of interested parties
• Formal or informal interviews of stakeholders, either in person or by phone
• Clarification of issues
• Identification of opportunities and barriers to success
• Facilitating agreement on a process designed to meet stakeholders’ needs
• Oral or written presentation of findings and recommendations
• Facilitation of exploratory or organizational meetings
• Preparation of protocols or ground rules to confirm agreements among the parties about how the process will be conducted