Privacy Policy


RESOLVE, Inc. (owner and operator of this Website – the “Website”) is committed to protecting your privacy. This Privacy Policy Statement (“Privacy Statement”) sets forth our current privacy practices (which may be subject to amendment or modification at any time) with regard to the information we collect when you or your computer interact with our Website. By accessing the Website, you acknowledge that you fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Privacy Statement. Capitalized terms used in this Privacy Statement (unless specifically defined herein) will have the same meanings as appear in our Terms of Use Agreement that you should also review. Use of our Website constitutes acceptance of our Terms of Use Agreement.


Any services and other offerings accessed via links from this Website (third party Websites) have their own privacy statements that can be viewed by clicking on the corresponding links within each respective Website. Since we do not have direct control over the policies or practices of such third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of such other third parties before you provide any personal information or complete any transaction with such parties.


If you are under the age of 13, do not attempt to register on or use this Website.


RESOLVE, Inc. does collect certain personally identifiable information through its Website. This Website collects certain information from and about its Users three ways: (i) directly from our Web Server logs, (ii) the User, and (iii) with Cookies.

Web Server Logs

When you visit our Website, we may track information to administer the Website, analyze its usage, and develop further content and services to provide via the Website. Examples of information we may track include:

  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the Website.
  • State or country from which you accessed the Website.
  • Date and time of your visit.
  • Name of your internet service provider.
  • Web page you linked to the Website from.
  • Pages you viewed on this Website.

Use of Cookies

This Website may use “cookies” to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a Web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

We reserve the right to share aggregated site statistics with any partners, but do not allow other entities or companies to place cookies on our Website unless there is a temporary, overriding customer value (such as merging into this Website a site that relies on third-party cookies).

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings, then be aware that this may disable some of the functionality that our Website offers.

Personal Information of Users

When you register on our Website, we may request some personal information such as name, address, email address, telephone number or facsimile number, and other relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and future information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting. Registration may be required in order to allow you to access certain controlled data, program registration, and/or functionality such as conflict case management and logs, event registration, discussion forums, subscription provided services (e.g., the “Collaborative Technology Tool Shed“), volunteering opportunities, online donations, and career opportunities. When you access the Website, we may also collect information from your device such as browser type, location, IP address and the pages you visit.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To protect ourselves from liability.
  • To respond to legal process (including subpoenas or court orders) or comply with law.
  • To protect the rights and property of RESOLVE, Inc.

We do not sell, rent, or lease the personal information of any Users of our Website to third parties.


Certain subscription services, event registration, and donations processing available through this Website will require the input of credit card payment information. When such credit card information is transferred to processing vendors and financial institutions, it is protected through encryption such as the Secure Socket Layer (SSL) protocol.


Our Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow us to count users who have visited those pages and to deliver cooperative services. We may include Web beacons in certain e-mail messages or newsletters we send out in order to determine whether those messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our public relations campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our Website and how you use the site. We prohibit Web beacons from being used to collect or access your personal information.


We will provide you with the means to ensure that personally identifiable information in your private Web account file is correct and current.


If you choose to participate in a chat room, discussion board, project cooperative utility, conflict case utility, news group or another public forum that we make available to our Users, please remember that any information that you disclose in these areas becomes public information. You should exercise caution when deciding whether or not to disclose your personal information in such public forums.


If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at or in writing at:

Attn: Website Privacy Requests
1255 23rd St, NW
Suite 275
Washington DC 20037