Consensus Building Concepts and Principles
Types of Consensus Building
It often is useful to group consensus building processes into
two categories, based on the role of the neutral.
- Facilitative Process -
Neutral facilitates the discussions of the parties without
expressing opinions on the substance of the issues.
- Evaluative Process - Neutral
is retained explicitly to make findings of fact or to render
opinions.
This is the major distinction, for example, between mediation
and arbitration. Mediators facilitate negotiations;
arbitrators hear presentations of the facts and make
recommendations (binding or non-binding) as to settlement.
In practice, however, virtually all ADR or consensus building
processes are used as tools in the larger context of voluntary
settlements. Thus, negotiation remains the central mode of
communication between parties, around which the varied
procedures are structured. This is fairly self-evident for
mediation, but it also is true for processes such as non-binding
arbitration or early neutral evaluation where the neutral writes
an opinion. Parties in litigation, in particular, find that
their settlement negotiation efforts may break down over
disagreements over factual issues or over different predictions
about how the judge will decide a matter of law.
Facilitative Processes
Mediation, generically, is negotiation with the assistance of
an impartial person who has no stake in the issues in dispute.
Broadly defined, negotiation is common in all aspects of our
lives and for all kinds of disagreements, large and small.
However, negotiations are often difficult to organize and
conduct successfully. As a result, mediators increasingly have
been called upon to help parties convene negotiations, to
prevent impasse during the negotiations, or to assist parties to
continue when their discussions have broken down.
Mediation of environmental and public policy disputes has
taken on discrete forms, depending on the administrative or
judicial context and the stage of the dispute. Some of these
variations have become sufficiently formalized to be given
different names. In addition to mediation of settlement
negotiations, these include negotiated rule-making,
policy dialogue, joint fact-finding, facilitation,
and partnering.
- Negotiated rule making - in which an
administrative agency convenes representatives of the
regulated industry, public interest groups, and other
stakeholders to seek agreement on either the elements of or
specific language for a proposed regulation, prior to
initiating notice and comment under the Administrative
Procedures Act.
- Policy dialogue - in which consensus is built on
regulatory or legislative policy, in a manner similar to but
less formal than a negotiated rulemaking. (Some policy
dialogues are conducted under the Federal Advisory Committee
Act, when sponsored by a federal agency, while others are
sponsored by private groups for more informal purposes.)
- Joint fact-finding - an approach to dealing with
the technical complexity of the issues and scientific
uncertainty, where this creates obstacles to agreement.
Parties discuss what factual questions they believe to be
relevant to the decision, exchange information, identify
where they agree and where they disagree, and negotiate an
approach to seeking additional information, either to fill
gaps or to resolve areas of disagreement.
- Facilitation - in which a facilitator increases
the potential for dialogue and productivity in public
meetings or informal workshops by helping keep the
discussion on the agenda, encouraging participation by all
participants, maintaining a constructive tone, and
summarizing areas of agreement or disagreement, as needed.
(Facilitation is increasingly integrated into a wide range
of administrative procedures or private initiatives.)
- Partnering - in which a project sponsor and
contractor meet prior to the start-up of a project
(generally a construction contract) to discuss the specific
tasks to be completed, how they will be carried out, what
the criteria will be for evaluating that the project has
been completed in a satisfactory manner, whom to contact if
problems arise, and what communication steps will help
resolve issues before a problem turns into a dispute.
Evaluative Processes
Processes in which a neutral third party is called upon to
offer some judgment on the issues in dispute include early
neutral evaluation, mini-trials, and arbitration.
- Early Neutral Evaluation - Settlement
negotiations for cases in litigation commonly break down
over different interpretations of law and/or predictions
about how a judge will rule. A basic negotiation concept is
that parties do not (and should not) settle for less than
they could achieve in the absence of an agreement
(discounted for transaction costs). Thus, when one party
bases its prediction of a favorable outcome in court on one
set of legal principles or precedents and another party
bases a contrary prediction of an outcome in their favor
based on a different set of precedents or a different
interpretation, they are unlikely to agree that any
potential settlement is to their advantage.
Early neutral evaluation procedures have been designed as a
tool for overcoming this barrier. Before the parties get too
far into a litigation process (usually shortly after a
lawsuit has been filed but not always), the parties for all
sides agree on another attorney (as evaluator) with
extensive experience in the area of law in dispute, or
retired judge, to whom they present abbreviated legal
arguments either on the particular question of law or on the
case generally. The neutral evaluator prepares an opinion
predicting how a judge would rule on the matter. When the
evaluator’s interpretation of the law raises doubts about
the strength of one side’s position, it can trigger new
settlement offers.
- Mini-Trial - Mini-trials can be described as a
more elaborate version of early neutral evaluation. The
barrier of concern is the same – different predictions of
the outcome in court. In a mini-trial, three characteristics
are important to highlight. First, the principals in each
party generally attend personally; their involvement is
assumed to help expedite a settlement. Second, attorneys for
each side are given an agreed upon amount of time to present
their best arguments before a private neutral and the
principals. The assumption here is that each principal
generally only hears his or her attorney’s arguments prior
to a trial, perhaps giving an incomplete and/or
inappropriately optimistic prediction of the outcome in
court. Third, the mini-trial is conducted by a neutral
agreed upon by all sides. After the presentations are
completed, the principals meet privately in an attempt to
settle the matter, with the neutral sometimes shifting roles
from judge to mediator.
- Arbitration - In contrast to mediation, the role
of the neutral facilitator in arbitration is to conduct
hearings and issue an opinion, either binding or non-binding
by advance agreement of the parties. Arbitration often is
considered when the legal issues are not in dispute, but
what is being contested is their application to the
different factual circumstances of the case.
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