Tools & Techniques

Using the tools and techniques of consensus building, you can make a difference and achieve your goals through collaboration. In this section you will find an overview of consensus building and mediation concepts and techniques, along with some of the tools that mediators use to get results. We also offer a link to CRInfo – The Conflict Resolution Information Source. CRInfo maintains a keyword-coded catalog of over 20,000 Web, print, and organizational resources, as well as event listings and other conflict resolution-related resources.

• Consensus Building Concepts and Principles
  • Types of Consensus Building Process
  • Stages of Consensus Building
  • Consensus Building Principles
• Role of the Mediator
  • How Do Mediators Help?
  • How Do You Know When You Need a Mediator?
  • Selecting a Mediator
• Tools of the Mediation Practice
  • Convening Questions
  • Convening Reports
  • Participation Agreements
  • Ground Rules
  • Conducting Effective Meetings
  • Successful Implementation
• The Conflict Resolution Information Source